Live
- Hyderabad constable’s gut feeling cracks open high-profile Goa drug syndicate
- Indian markets stay bullish for fourth consecutive day; Sensex surges 256 points on RBI rate cuts
- Ram temple to Mahakal corridor: Seers praise PM Modi’s devotion to Sanatan traditions
- Trade Setup June 10: Nifty breaks out of consolidation, eyeing 25,600
- Raja Raghuvanshi Murder Case: Suffered Dual Fatal Head Wounds From Sharp Weapon
- Light plane goes missing in South Africa with three confirmed dead
- Assam CM slams Rahul Gandhi for ‘betraying’ nation; praises Owaisi, Tharoor
- Longest neutron star collision simulation powers new era in multimessenger astronomy
- 35 people admitted to hospital after illness in J&K's Rajouri district
- Padma awardees praise PM Modi-led government's growth initiatives in 11 years
AP govt. introduces WhatsApp Governance for Citizen Services
In a groundbreaking move aimed at enhancing citizen services, Minister Nara Lokesh officially launched WhatsApp governance in Andhra Pradesh.
Vijayawada: In a groundbreaking move aimed at enhancing citizen services, Minister Nara Lokesh officially launched WhatsApp governance in Andhra Pradesh. During the launch event, Minister Nara Lokesh announced that citizens will now be able to access various government certificates and services directly through WhatsApp, eliminating the need for unnecessary visits to government offices.
The state government has released the WhatsApp number 9552300009, enabling residents to avail themselves of a range of services. This initiative marks the first of its kind in the country, aiming to provide 161 different services to the public in the initial phase. Key departments involved include Endowments, the Electricity Department, Andhra Pradesh State Road Transport Corporation (RTC), Revenue, Anna Canteen, CMRF, and Municipal services.
"We are committed to ensuring that citizens no longer have to waste time roaming around government offices for their certificates. With this innovative WhatsApp governance approach, we are ensuring faster public services with increased transparency and accountability," Minister Lokesh stated.
To ensure the safety of citizens' data, the Chief Minister has mandated the implementation of forensic and cyber security measures to prevent information from falling into the hands of cyber criminals. Notably, an agreement was signed with Meta on October 22, 2024, to facilitate public services via the popular messaging platform.
WhatsApp governance will utilize generative artificial intelligence to enhance privacy and speed in service delivery. Residents can look forward to convenient access to various services, including the booking of darshan tickets, room accommodations, and donation facilities in prominent temples under the Endowment Department. The Revenue Department will provide state land records and vital certificates, while the Municipal Department will handle property tax payments, birth and death certificates, and trade licenses.
Additionally, residents will have the capability to make payments for utility bills and other services using the WhatsApp payment system, further streamlining the process for the public.
For further assistance and to access the services, citizens are encouraged to reach out to the designated WhatsApp number 9552300009. The Andhra Pradesh government’s initiative stands as a significant step toward modernizing public services and enhancing citizen engagement through technology.
